General

Q: What services do you offer?

A: We take the time to understand you and your creative needs. We then design logos, build websites, unify social media, create & deploy branded email newsletters, provide a full range of photography services and produce a wide range of video segments that drive your overall marketing strategy and brand message.

Q: How long will it take for my project to be completed?

A: Our most common bundle packages take between 20-80 hours of work to complete for our clients. A la carte services usually take between 1-4 hours. Actual turnaround is based on the scheduling needs of the overall marketing strategy we help you identify in our first consultation.

Q: Will we need to have a face-to-face meeting to begin the project?

A: We're a mobile company by nature and begin all of our client relationships with a phone call. From there, we can schedule a session over Skype or Google Hangouts and screen share with platforms like Join.Me.

Q: How should I supply content?

A: We recommend platforms like Dropbox and Google Drive. Smaller files can be bundled and sent through email as well.

Q: What payment methods do you accepts?

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Logo Design

Q: How can I see my logo design samples?

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Q: Can you redo my existing logo?

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Q: How many changes may I ask for my logo design?

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Q: Do you make logos for products, titles or names?

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Q: Will you design a background for my logo?

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Websites

Q: Will my website be search engine friendly?

A: Most certainly! We make sure every page on your website has all of the most relevant indexing tags and summaries associated with your unique content. We get SEO on a very deep level and pride ourselves in our organizational mastery.

Q: How do I update my website?

A: We include a training session in all of our website packages and will show you everything you need to know. Too busy to update it on your own? We can take care of that!

Q: Where will my website be hosted?

A: Depending on the needs of our clients, we build and host with Squarespace & Wix and offer Wordpress sites & self hosted CRM on Fatcow servers.

Q: Can I get email addresses associated with my website?

A: Definitely! We get you set up with your name @yourbusiness.com and set you up with info@ and other variants as needed. We love setting up on the Google Apps platform but can also provide a variety of other hosting options.

Q: Is there any training provided?

A: Yes, we will train you on avery platform we set you up on and be available to answer questions when they come up.

Q: Do you redesign existing websites?

A: Yes, this is one of many ways we can work together. If you already have a website, we're happy to give you a full assessment and redesign on a better platform.

 

Social Media

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Email Marketing

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Photography

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Video Production

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Additional Services

Q: Can I get a CRM solution with my website?

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Q: Does Modal Media Group build E-commerce websites?

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